Order cancellation

The order can be canceled in case you have passed the stage
order completion, but you changed your mind, please contact
within 2 hours from the completion of the order at tel: 2671026530 and one
partner will undertake the cancellation of your order.
In this case, even if you have completed the payment of the order, the
value of the order, remains at your disposal and is credited to the account
for any of your future purchases.
Free shipping and exchange is valid for orders to be processed through
of our online store www.madshoesbyertsos.com as well as through
of social media, Facebook (MAD SHOES BY ERTSOS) or Instagram (mad shoes by
The prices of the products found in our physical stores may be
differ from the prices of our online store. In case
place your order, through an online store Mrs.ι
make a change with a different design of lesser value through our physicists
stores, you must select a product equal to or greater than
difference remaining based on the price list of physical stores. The
the same applies to higher value markets where the difference does not arise from
prices of the online store (of the new design) but from the prices of
physical stores.
Change of 1 + 1 offer products is done only with products of the same
In case you want a change with products of another category (except
offer 1 + 1) then you must return both 2 pieces of the offer.

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